Trade Delivery Policy

UK Delivery

All trade orders are shipped using DPD courier services only to ensure secure and fully tracked delivery.

Standard Delivery

£7 (ex VAT) per order

1–3 working days

Free Delivery

Orders over £200 (ex VAT) qualify for free standard delivery.

Free delivery is applied automatically at checkout.

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Processing Times

Orders are processed Monday–Friday (excluding bank holidays).
Orders placed after business hours may be processed the next working day.

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Delivery Times

Delivery timeframes are estimates and may vary during busy periods or due to circumstances outside our control, including courier delays or adverse weather.

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Delivery Responsibility

Customers are responsible for providing accurate delivery information at checkout.
Risk in goods passes to the customer upon delivery.

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Damaged or Missing Items

Any damaged or missing items must be reported within 48 hours of delivery.
Photographic evidence may be required.

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Contact

For delivery enquiries, please contact our support team.